Privacy Policy - Bajrangency - Emergency SOS
Bajrangency - Emergency SOS
Privacy Policy
Last Updated: November 2025
Effective Date: November 2025
App Name: Bajrangency - Emergency SOS
Developer: My India Apps
Contact Email: bajrangency@gmail.com
Version: 1.0
Overview
This Privacy Policy explains how Bajrangency ("the App," "we," "us," "our") collects, uses, processes, stores, and protects your personal information. We are committed to protecting your privacy and ensuring you have a positive experience with our App.
Key Principle: We collect minimal data, store it locally on your device, and never sell or share your personal information with third parties.
By using Bajrangency, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use the App.
1. Information We Collect
1.1 Information You Provide Directly
During App Registration:
First Name (Required)
Middle Name (Optional)
Last Name (Required)
Personal Mobile Number (Required, 10-digit)
Primary Emergency Contact (Required) - Contact name and phone number
Secondary Emergency Contact (Required) - Contact name and phone number
Tertiary Emergency Contact (Optional) - Contact name and phone number
State (Required)
District (Required)
Tehsil/Subdivision (Required)
Village/City (Required)
Pin Code (Required)
All information collected during registration is stored locally on your device.
When Submitting Reports:
Report type and details
Location information (often auto-filled)
Description of the incident
Additional context or evidence
When Contacting Support:
Your name, mobile number, email (if provided)
Details of your issue or feedback
Screenshots or additional information
Device information (collected automatically)
1.2 Information Collected Automatically
Device Information:
When you contact support or submit reports, we may collect:
Device model and manufacturer
Android version and OS details
App version number
Device unique identifiers (for crash reporting only)
Location Information:
GPS coordinates are collected ONLY when you activate the SOS feature
GPS data is not stored or logged after SOS activation
Precise GPS is requested for the emergency alert only
If GPS fails, we use your registered location (address-based)
Usage Analytics (Limited):
App crashes and errors (for debugging)
Feature usage patterns (general, non-personal)
Session duration and frequency
Errors or technical issues encountered
Contact Information (From Your Device):
When you select emergency contacts using the contact picker:
Names and phone numbers are read from your device contacts
Data is NOT sent to our servers
Information is stored locally in the App
Used only for emergency alert purposes
1.3 Information NOT Collected
We specifically do NOT collect:
Your browsing history or internet activity
Financial information or payment details
Biometric data or facial recognition
Health records or medical information (except emergency context)
Behavioral tracking or profiling
Sexual orientation or gender identity
Religious or philosophical beliefs
Political affiliation or opinions
Social media account information
Persistent GPS location history
Call logs or SMS message content
Photos or videos from your camera
Microphone or audio recordings
2. How We Use Your Information
2.1 Primary Use Cases
Emergency Response:
Your personal information is used to:
Send emergency SOS alerts to your contacts and local leaders
Provide your location to responders
Enable emergency contact callback
Create emergency reference records
Facilitate rescue or assistance operations
Account Management:
Maintain your user profile and settings
Validate and authenticate your account
Process profile updates and changes
Provide technical support
Contact Directory Management:
Display your local District and Tehsil leaders' information
Manage emergency contact lists
Store and retrieve contact information from your saved profile
Update contact information when you refresh data
Reporting Features:
Facilitate missing data reports to appropriate authorities
Enable animal welfare incident reporting
Support community-based emergency response
Create records for follow-up investigation
App Improvement:
Identify and fix technical bugs
Improve app performance and stability
Understand feature usage patterns
Develop new features based on user needs
Enhance user experience and interface
Communication:
Respond to your support requests
Send you important App updates or notifications
Notify you of policy changes
Confirm receipt of reports or submissions
2.2 Secondary Uses
Research & Analytics (Anonymized):
General usage statistics (anonymized)
Feature popularity analysis
Performance optimization
User experience research
App improvement studies
Legal & Safety:
Comply with legal requests or court orders
Prevent fraud or illegal activity
Protect user safety and security
Enforce our Terms & Conditions
Prevent unauthorized access
Aggregate Reporting:
Generate anonymized reports about helpline usage
Create statistics about emergency services
Develop community safety insights
Improve emergency response systems
2.3 Information We Do NOT Use For
Targeted advertising or marketing
Selling to third-party marketers
Profiling or behavioral tracking
Discrimination or filtering
Creating detailed consumer profiles
Insurance or employment decisions
Credit or financial decisions
3. Data Storage & Security
3.1 Local Storage
How We Store Your Data:
All personal information is stored locally on your Android device
Data is encrypted by Android's built-in security system
Data is NOT backed up to cloud servers
Data is NOT synchronized across devices
Data remains on your device until deleted
Storage Location:
SharedPreferences (for user settings and contact info)
Device's internal storage (encrypted)
Protected by Android's file permission system
3.2 No Cloud Storage
We DO NOT:
Store your personal data on our servers
Back up your profile to the cloud
Sync your data across devices
Store your information on external databases
Maintain cloud copies of your emergency contacts
3.3 Data Security Measures
On Your Device:
Android's built-in encryption (TEE - Trusted Execution Environment)
Permission-based access control
Encrypted local storage
Device-level authentication (PIN, biometric)
Data in Transit:
HTTPS encryption for any network requests
Secure SMS protocols for emergency alerts
No personal data transmitted unnecessarily
Secure GitHub API for contact data retrieval
Access Control:
Only you have access to your data
App processes have restricted permissions
System-level protections prevent unauthorized access
Regular security audits (recommended)
3.4 Data Breach Notification
In the unlikely event of a security breach:
We will notify affected users immediately
Notification via in-app alert and email (if provided)
Description of the breach and affected information
Recommended protective actions
We will not delay notification
4. Third-Party Services & Integration
4.1 Google Maps (Location Services)
What Data is Shared:
GPS coordinates (only during SOS activation)
Used to generate Google Maps links
Purpose:
Provide precise location information to responders
Create clickable maps for emergency response
Google's Privacy Policy:
Your use of Google Maps is subject to Google's Privacy Policy
Google may collect location data according to their terms
You can review their practices directly
User Control:
GPS permission can be disabled in device settings
App will use address-based location if GPS is off
4.2 SMS Services (Emergency Alerts)
What Data is Shared:
Your phone number and emergency contact numbers
Emergency alert message content
Location information in the message
Purpose:
Send emergency SOS messages to your contacts
Enable SMS-based emergency communication
No Third-Party SMS Provider:
SMS is sent directly from your device via your carrier
Your carrier processes the SMS based on their privacy policy
No external SMS service stores your messages
User Control:
SMS permission can be managed in device settings
You can verify sent messages in your SMS app
4.3 AdMob (Advertising)
What Data is Shared:
Approximate location (city-level, not precise)
Device model and Android version
App usage patterns
Advertising ID (not linked to personal identity)
Purpose:
Display relevant advertisements
Measure ad performance
Provide analytics about ad interaction
Google's Advertising Policy:
Your interaction with ads is subject to Google Ads Privacy
You can manage ad personalization in Google settings
Ads respect your Advertising ID preferences
User Control:
Disable personalized ads in device Google settings
"Reset Advertising ID" to clear ad profile
Ads are not targeted based on your personal data
4.4 GitHub (Data Hosting)
What Data is Hosted:
District and Tehsil President contact information
Helpline directory data
No personal or user-specific data
Purpose:
Store emergency contacts data
Enable app-wide access to updated information
Ensure data availability and redundancy
GitHub's Privacy:
Repository is public (non-sensitive contact info)
Complies with GitHub's Privacy Policy
No personal user data is stored on GitHub
User Control:
Data fetching can be disabled by closing the app
Last-known data continues to work offline
4.5 Phone Contacts App (Contact Picker)
What Data is Accessed:
Your device's contact list
Specific names and numbers you select
Only when you actively use the contact picker
Purpose:
Allow easy selection of emergency contacts
Auto-fill contact information
Verify contact accuracy
Data Flow:
Contacts are read from your device only
NOT sent to our servers
NOT stored externally
Remains local to the App
User Control:
Contacts permission must be granted explicitly
You can deny access (manual entry available)
Permission can be revoked in device settings
4.6 Email & Messaging Apps
What Data is Shared:
Report forms and descriptions
Your contact information
Device details (for support requests)
Purpose:
Enable you to submit reports and support tickets
Open email/SMS apps with pre-filled forms
You manually send the prepared message
How It Works:
App prepares the email/SMS content
Launches your email or SMS app
Message appears pre-filled in your app
You review and manually send
App does NOT send automatically
User Control:
You control whether to send
You can edit the message before sending
Message is sent through your own account
You retain full control of the communication
5. Data Sharing & Disclosure
5.1 Who Receives Your Data
During Emergency SOS:
Your information is transmitted to:
Your registered emergency contacts (via SMS)
District President (via SMS)
Tehsil President (via SMS)
Local authorities (if they respond)
What They Receive:
Your name and mobile number
Your location (district, state, tehsil)
GPS coordinates (if available)
Emergency alert timestamp
Message reference ID
With Your Consent:
When you submit reports (you compose and send)
When you contact support (you approve the message)
When you share app information (manual action)
5.2 Who Does NOT Receive Your Data
We do NOT share your personal information with:
Advertisers (no personal targeting)
Data brokers or marketers
Social media platforms
Unauthorized government agencies
Commercial businesses
Insurance companies
Employers
Financial institutions
Any third party without legal obligation
5.3 Legal & Law Enforcement Disclosure
When We May Disclose:
We may disclose your information if required by:
Valid court order or subpoena
Law enforcement with proper authorization
Government agency with jurisdiction
Legitimate emergency situation (life-threatening)
Legal compliance obligation
Process:
We verify the legal request
We provide minimum necessary information
We notify you when legally permitted
We object to overbroad requests
Data Protection:
We resist illegal or improper requests
We protect your rights within legal limits
We limit disclosure to what's required
We maintain confidentiality principles
5.4 Business Transfer
If the App or Company is Sold:
User data may transfer to the acquiring company
We will provide advance notice (minimum 30 days)
New privacy practices will be explained
You have the right to delete data before transfer
The new company must honor this Privacy Policy
5.5 Aggregated & Anonymized Data
We may share:
Anonymized usage statistics
General trends (not identified to individuals)
Aggregate reports about feature usage
Anonymous research findings
Demographic trends (not linked to individuals)
This data cannot identify you personally.
6. Your Privacy Rights & Choices
6.1 Right to Access
You have the right to:
View all personal data stored by the App
Request information about data collection
Understand how your data is used
Get copies of your stored information
How to Access:
View your profile in the App (Settings → Personal Information)
Contact us at bajrangency@gmail.com for detailed information
We will provide accessible copies
6.2 Right to Correction
You have the right to:
Update your personal information
Correct inaccurate data
Edit contact details
Modify location information
Change emergency contacts
How to Correct:
Edit information in Settings → Personal Information
Changes take effect immediately
Auto-save ensures accuracy
6.3 Right to Deletion
You have the right to:
Delete your data from the App
Clear your profile and settings
Remove emergency contacts
Uninstall the App entirely
How to Delete:
Partial deletion: Settings → Apps → Bajrangency → Storage → Clear Cache (removes temporary data but preserves settings)
Complete deletion: Settings → Apps → Bajrangency → Uninstall (removes all App data from your device)
Data Still Stored:
Emails sent to support may remain with us
Reports submitted to authorities remain with them
Contact information held by emergency recipients remains with them
Irreversible Actions:
After deletion, your data cannot be recovered from your device
Reports already submitted cannot be withdrawn
Our backups (if any) are permanent per legal requirements
6.4 Right to Opt-Out
You have the right to:
Disable SOS alerts
Prevent location sharing
Opt-out of analytics
Limit ad personalization
Not provide optional information
How to Opt-Out:
Don't enable Location permission (uses address instead)
Disable personalized ads (Google Settings)
Don't submit optional profile information
Don't contact support (to avoid email retention)
6.5 Right to Portability
You have the right to:
Export your data
Receive data in usable format
Transfer data to another service
Understand data structure
How to Port:
Screenshot your profile information
Contact us at bajrangency@gmail.com for structured export
We will provide data in accessible format (CSV, JSON, etc.)
6.6 Right to Non-Discrimination
We will not:
Deny service for exercising privacy rights
Offer different pricing for privacy choices
Provide degraded service for opting out
Retaliate for requesting your data
Penalize you for deleting data
7. Data Retention
7.1 How Long We Keep Data
Your Profile Data:
Stored indefinitely on your device
Retained until you delete it
Not automatically deleted
Remains even if you don't use the App
Emergency Alerts (SOS History):
Stored locally on your device
Retained for your reference
Not transmitted to our servers
Can be cleared manually
Report Submissions:
Saved in your email/SMS apps as sent items
Retained by email/SMS service according to their policy
We do not store copies on our servers
Contact information remains with recipients
Support Emails:
Emails sent to bajrangency@gmail.com are retained
Used for support, investigation, and records
Kept for legal compliance and service improvement
Retained for minimum 3 years (legal requirement)
You can request deletion (with exceptions)
Analytics Data:
Crash reports: 90 days
Usage statistics: 12 months
Aggregated data: indefinitely (anonymized)
Automatically purged per retention schedule
Third-Party Data:
Google Maps: Not retained by us
AdMob data: Retained per Google's policy
GitHub data: Retained in GitHub's systems
SMS messages: Retained per carrier policy
7.2 When Data is Deleted
Automatic Deletion:
Temporary cache: 30 days of inactivity
Crash reports: 90 days
Analytics: 12 months
App logs: 7 days
Manual Deletion:
Clear app cache anytime
Uninstall app to remove all data
Edit profile to update information
Clear emergency contacts
Requested Deletion:
Contact us at bajrangency@gmail.com to request deletion
We will delete data from our systems
Some data may not be deletable (legal requirements)
Deletion timeline: 30-45 days
8. International Privacy Compliance
8.1 GDPR Compliance (EU Users)
If you are in the European Union:
We process personal data with legal basis
You have GDPR rights (access, correction, deletion, portability)
We do not store data in EU (all local to your device)
No data transfers outside EU occur
Contact us to exercise GDPR rights
8.2 Indian Law Compliance
As a company in India, we comply with:
Information Technology Act, 2000
Personal Data Protection Bill guidelines
Consumer Protection Act, 2019
Indian contract law
RBI guidelines for digital services
8.3 US Privacy Considerations
If you are in the United States:
California CCPA principles apply
You have rights to know, delete, and opt-out
We comply with applicable US privacy laws
No sale of personal information
Contact us to exercise US privacy rights
8.4 Multi-Jurisdictional Compliance
We respect privacy laws of:
All countries where Bajrangency is available
User's country of residence
Country where data originates
International privacy standards
9. Security Measures
9.1 Technical Security
Encryption:
AES-256 encryption for local storage
HTTPS for network communications
TLS for secure data transmission
End-to-end encryption for sensitive operations
Access Control:
Permission-based access restrictions
Android security framework enforcement
Secure authentication for user sessions
Regular security updates
Infrastructure:
Secure servers and networks (for GitHub data)
Firewalls and intrusion detection
DDoS protection
Regular security audits
9.2 Administrative Security
Personnel:
Limited access to user data
Strict confidentiality agreements
Regular security training
Background checks for staff
Need-to-know principle
Policies:
Data protection policies
Incident response procedures
Regular security assessments
Security incident documentation
Breach notification protocols
9.3 Physical Security
Secure server facilities
Restricted access areas
Video monitoring
Alarm systems
Environmental controls
9.4 User Responsibility
You should:
Keep your device secure with PIN/biometric
Use strong device passwords
Keep Android updated with security patches
Don't share your device with untrusted people
Use secure WiFi networks
Enable device encryption
Review app permissions regularly
10. Children's Privacy
10.1 Age Restrictions
Bajrangency is not intended for:
Children under 13 years old
Minors without parental consent
Individuals unable to provide informed consent
10.2 Parental Consent
If you allow a minor to use the App:
You provide full consent for data collection
You are responsible for their account
You authorize use of their emergency contacts
You understand the risks of SOS activation
We require parental acknowledgment
10.3 Minor Protection
We take additional care for minors:
No targeted marketing to children
Age-appropriate emergency safety focus
Protection from inappropriate content
Parent/guardian notification options
11. Data Breach & Security Incidents
11.1 What We Do
If a breach occurs:
Immediately investigate and assess
Notify affected users without delay
Provide detailed breach information
Recommend protective actions
Document the incident thoroughly
Report to authorities if required
11.2 What You Should Do
If you suspect a breach:
Change your device PIN/password
Review your emergency contacts for unauthorized changes
Contact us immediately
Report to local authorities if needed
Monitor your accounts for suspicious activity
Consider credit monitoring services
11.3 Breach Communication
We will tell you:
What data was involved
How the breach occurred
Who has been notified
What steps we took
What you should do
Available support resources
11.4 Legal Requirements
We comply with India's breach notification laws
We report to regulatory authorities as required
We meet deadlines for breach disclosure
We maintain breach documentation
12. Your Responsibilities
12.1 You Must
Keep your device secure
Update your emergency contact information
Verify emergency contacts are accurate
Update your location if you move
Review privacy settings regularly
Use the app only for legitimate purposes
Report security concerns to us
12.2 You Must NOT
Share your device with untrusted people
Provide false or misleading information
Use the app to harm others
Submit false emergency reports
Attempt to access other users' data
Violate terms of service
Use for illegal activities
13. Policy Changes & Updates
13.1 Notification of Changes
We will notify you of significant privacy changes by:
In-app notification (prominent display)
Email to your registered address (if provided)
Posting notice in the App
Updating the "Last Updated" date
13.2 Effective Date of Changes
Minor updates: Effective immediately
Moderate changes: 15 days notice
Major changes: 30 days notice
Changes not favoring you: 60 days notice (at minimum)
13.3 Your Options
For significant adverse changes:
You can review the new policy
Accept the new policy to continue using the App
Delete your account and data
Contact us with concerns
14. Contact & Complaint Resolution
14.1 Contact Us
For privacy questions or concerns:
📧 Email: bajrangency@gmail.com
Include in your email:
Your name and mobile number
Specific privacy concern or question
Relevant details or screenshots
Preferred resolution if applicable
Response timeline expectation
14.2 Response Timeline
We will:
Acknowledge receipt within 48 hours
Provide substantive response within 7 days
Escalate urgent matters immediately
Keep you updated on complex issues
Offer follow-up if needed
14.3 Privacy Complaint Process
Initial Contact: Email us your concern
Investigation: We review and investigate
Response: We provide findings and explanation
Resolution: We implement corrective actions
Appeal: You can escalate if unsatisfied
14.4 Escalation
If unsatisfied with our response:
Request escalation to management
State specific reasons for dissatisfaction
Provide evidence or documentation
We will conduct additional review
Final determination within 30 days
14.5 Regulatory Complaints
You also have the right to:
File complaint with data protection authorities
Contact the Consumer Commission
Report to cybercrime authorities
File complaint with the Information Commissioner
Pursue civil remedies
15. Special Privacy Considerations
15.1 Emergency Situations
During emergencies:
Privacy may be limited for life-saving purposes
Your location and contact information is shared
We prioritize your safety over privacy
Information is shared only with responders
Privacy is restored after emergency resolution
15.2 SOS Data Usage
When you activate SOS:
Your GPS coordinates are obtained
Location is shared with contacts and leaders
Data is not stored as history (only current alert)
Information is used only for emergency response
No commercial use of emergency data
15.3 Reporting & Investigations
When you submit reports:
Information is shared with appropriate authorities
Data may be used for investigations
Information may be disclosed in legal proceedings
You have no expectation of anonymity
Evidence may be preserved indefinitely
16. Additional Privacy Information
16.1 Cookies & Tracking
What we use:
No cookies (App-based, not web)
No tracking pixels
No cross-device tracking
No persistent identifiers (except Advertising ID)
What's not tracked:
Your general browsing
Other apps you use
Your online activity
Your offline behavior
16.2 Analytics
We collect limited analytics:
App crashes (for bug fixes)
Feature usage patterns (general)
Performance metrics
Error rates and diagnostics
We do NOT track:
Individual user behavior
Detailed feature interactions
Personal preferences
Financial transactions
Sensitive life events
16.3 Do Not Track Signals
If your browser or device sends "Do Not Track" signals:
We honor such signals
We minimize data collection further
We respect your privacy preference
Functionality remains unchanged
16.4 Hyperlinks
Our Privacy Policy may contain links to external resources:
We are not responsible for external privacy policies
External sites govern their own privacy
Review their policies independently
We recommend reading linked policies
17. Final Privacy Commitments
We are committed to:
Transparency: Clear explanation of our practices
Minimization: Collecting only necessary data
Security: Protecting your information
Control: Giving you data control
Compliance: Following all privacy laws
Accountability: Taking responsibility
Respect: Honoring your privacy rights
18. Acknowledgment & Consent
By using Bajrangency, you acknowledge:
You have read this Privacy Policy
You understand our data practices
You consent to data collection and use
You understand the limitations and risks
You accept our security measures
You agree to our terms and conditions
You can revoke consent by deleting the app
MADE WITH ❤️ IN BHARAT 🇮🇳
SEVA SURAKSHA SANSKAR
Document Information
Version: 1.0
Last Updated: November 2025
This Privacy Policy is a living document and may be updated to reflect:
Changes in data practices
New features or functionality
Legal requirements or regulations
User feedback and suggestions
Security improvements
Users will be notified of material changes in accordance with the process outlined in Section 13 above.
For privacy matters, please reach out:
📧 Email: bajrangency@gmail.com
📍 Mailing Address: On request from the above email
⏱️ Response Time: 48 hours for acknowledgment, 7 days for substantive response